Lean Six Sigma

Healthcare Case Study – Optimizing Diagnostic Lab Efficiency

Case Study, Continuous Improvement, Lean Six Sigma, Six Sigma / By

“Test in Question” This study revolves around a diagnostic lab aiming to streamline its operations and enhance the overall efficiency of the testing process. One common challenge faced by diagnostic labs is the occurrence of “Test in Question” (TIQ) scenarios—instances where a laboratory test cannot be performed due to insufficient information or discrepancies in the …

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BFSI Case Study – Reducing Attrition

Case Study, Continuous Improvement, Lean Six Sigma / By

Reducing Attrition for Improved Sales With the objective of achieving and exceeding insurance sales targets, a Lean Six Sigma improvement project opportunity was identified to tackle high attrition among sales staff. The voice of the business emphasized, “High impact due to attrition in terms of business meeting its sales target.” The Challenge: The success of …

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