Six Sigma Archives -

Healthcare Case Study – Optimizing Diagnostic Lab Efficiency

Case Study, Continuous Improvement, Lean Six Sigma, Six Sigma / By abhishek.budhraja

“Test in Question” This study revolves around a diagnostic lab aiming to streamline its operations and enhance the overall efficiency of the testing process. One common challenge faced by diagnostic labs is the occurrence of “Test in Question” (TIQ) scenarios—instances where a laboratory test cannot be performed due to insufficient information or discrepancies in the …

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BFSI Case Study – Reducing Waiting Time

Case Study, Six Sigma / By abhishek.budhraja

Optimizing Savings Account Operations This case study focuses on the Lean Six Sigma (LSS) DMAIC (Define, Measure, Analyze, Improve, Control) project executed in the banking services sector. The project aimed to enhance wealth management and customer services by addressing the problem of extended waiting times for savings account operations. Bank faced a critical challenge of …

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Case Study – Invoicing Error

Case Study, Six Sigma / By abhishek.budhraja

Accounts Payable Invoicing Error A prominent product-based company faced a persistent challenge of inaccurate invoicing, within one of its divisions. This division was responsible for generating approximately 10,000 invoices every quarter, and a staggering 39% of them contained errors. These errors led to rework and delays in invoice submission, impacting customer relations, cash flow, and …

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