Our Services

At Immensa we deliver solutions to continuously improve outcome by building organizational capabilities, creating efficiencies and driving value for the customers.

How can we help you?

Our services help clients define, diagnose, design, and deliver effective solutions, focusing on their most critical requirements. We will assist you in developing innovative strategies and solutions by thinking outside the box and thinking differently.

Using our D4 methodology, our consultants will analyze current business practices, identify gaps, and develop strategies critical to your company’s transformation. Our goal is to focus on business processes, strategies, and their implementation, as well as continuous improvement so that you can achieve your objectives.

Optimized results by creating efficiencies in the business and driving value for customers

Continuous Improvement Consulting

Performance Excellence through Continuous Improvement

Our objective is to achieve performance excellence through a comprehensive focus on People, Processes, and Systems, leading to transformative results.

People: Creating awareness, engaging employees, and empowering them to drive change and innovation within the organization.
Process: Ensuring effectiveness by delivering what the customer expects and efficiency by meeting their needs on time.
System: Integrating processes and systems to optimize operations and achieve seamless functionality.

Our CI consulting services are designed to deliver optimized results by identifying and implementing improvements across organization. Through strategic consulting, we assist in developing a robust CI initiative framework and a detailed roadmap to guide the journey toward continuous improvement. Our goal is to help you achieve:

Operational Excellence: Sustainable competitive advantage through continuous improvement.
Proactive Problem-Solving: Preparing organization to face challenges proactively through awareness and the application of problem-solving methodologies such as Lean Six Sigma, Right First Time, Root Cause Analysis, Problem Solving, BPMS etc.
First Time Right: Establishing a culture of excellence where precision and quality are standard.
Digital Transformation: Accelerating processes and enhancing customer satisfaction through innovative digital solutions.
Performance Metrics: Developing the right metrics for success, utilizing scorecards and benchmarks to measure progress and ensure accountability.

Assess your CI maturity

Training Services

“Knowledge is power,” as the saying goes.

Training is critical for any organization’s growth because it provides a prime opportunity to broaden its knowledge base, develop its employees’ skills, and is geared toward the organization’s future needs. Investing in employee training will result in improved organizational performance in the long run.

Immensa offers a comprehensive range of training programs to support your CI initiatives and foster a culture of continuous improvement. These will aid in the development and maintenance of a progressive culture, as well as your team’s ability to achieve consistently better results.

Building high impact performance capabilities through learning and development

Leadership Development: Empowering Strategic Change Agents

Transformation through ACTIONS: Vision to ACTIONS, Define goals and strategy for execution and implementation.
Champions Training: Empower leaders to advocate for CI initiatives and drive cultural transformation.
Lean for Leaders: Equipping executives and senior management with Lean principles to lead organizational transformation effectively.
Problem-Solving Basics: Providing foundational training in problem-solving methodologies to empower leaders in addressing operational challenges proactively.
Right First Time: Cultivating a mindset of precision and excellence.

Mid Management to Junior Level: Capability Development

Lean Six Sigma Certification: Comprehensive training and certification covering Black Belt (BB), Green Belt (GB), and Yellow Belt (YB) levels, empowering employees to drive process improvements and enhance problem-solving skills.
Lean for Services: Streamlining service delivery processes to improve efficiency and customer satisfaction.
Problem-Solving Tools and Methodologies: Empowering employees with skills to identify and resolve issues effectively.
Design Thinking: Promoting innovative problem-solving and solution development.
Right First Time: Focus on embedding a culture of quality and efficiency, ensuring that processes perform consistently to deliver ‘Right Results, Right Time, Every Time.’
Change Management: Equipping managers to lead and sustain change initiatives.
BPMS: Aligning processes with customer expectations.

Passion @ Work: People are naturally driven by purpose and thrive when they align their actions with their passion. This program is designed to inspire and empower employees to tap into their passion at work, unlocking their full potential and fostering greater motivation and fulfillment.

Note: each workshop/program is customized to meet the specific requirements of the organization. Case studies and projects relevant to the particular industry are incorporated to ensure practical and relevant learning experiences.

Unleash potential with creative approach to problem-solving to reinvent future

Creative Thinking and Innovation in Problem Solving

(recently launched)

A great way to be creative, explore possibilities, and generate ideas that could help your organisation reinvent itself. It is a methodical approach to resolving complex problems.

Sometimes problems aren’t what they appear to be, and finding solutions requires thinking outside the box and seeing things from a different angle. Organizations require new options and strategies to address critical issues. Ideation is a powerful and effective approach to creative thinking and innovation that can be integrated into all aspects of the business. Individuals and teams can use this approach to generate game-changing ideas that, if implemented, can have a significant impact. It is based on the ability of individuals and teams to generate creative ideas, as well as the premise that there is no one way to solve a problem.

Coaching

“The opponent in one’s own head is more formidable than the one on the other side.” Timothy Gallwey

The most significant impediment is our inner self, which prevents us from achieving our goals, and as a result, we simply drift through each day of our lives.

Be boundless, explore possibilities and take ACTIONS!

As a individual’s Coach we help them break down their mental barriers, maximising performance by unlocking potential to accomplish their desired goal. It is a partnership based on trust and openness that assists the coachee in developing their capabilities to be their best selves.

As a team coach we drive your team towards accomplishing a goal, whether it be completing a particular project, starting a new business unit or meeting sales efforts. We will help you in confronting and addressing team-busters like groupthink, micromanaging, and unresolved conflict to build a better team for your organization. We will ask questions that help your team to decide what’s best for them.

Explore unlimited possibilities

Next Step

To learn more about Immensa Consulting strategic and operational consulting services and business process improvement solutions, including our executive advisory programs, CONTACT US!